A soft-hearted lioness, that's how Marcia defines myself, both personally and professionally. Emotions take center stage in her life, yet she has learned to relegate them to the passenger seat as she steers her life's course, particularly when negotiating for her clients.
Why does she champion Emotional Intelligence? One might wonder. The reason is simple: She has experienced and navigated strong emotions throughout her entire life, finding that many of our conflicts stem from unresolved emotional issues.
As a fierce Negotiator; Mediator; Conflict Consultant and Lawyer, her foremost goal is to aid individuals in recognizing and comprehending this reality, thereby altering their perception of conflicts. Throughout her journey, she has witnessed the dire places unresolved emotions can lead us.
With a fervent belief in emotional intelligence and the integration of mindfulness into every aspect of life, Marcia has emerged as a proponent and speaker of Emotional Intelligence and Mindfulness not only in dispute resolution but in every moment of life. She leads "The Mindful Negotiators Network" at www.mindfulnegotiators.com, inspiring her peers in the Legal and ADR fields to deliver their services in a more humanized way in order to protect everyone's mental health.
Dear Marcia, you really know how to capture your audience, don't you? Your lovely persona and ability to relay your information instantaneously is so impactful. Your thoughts are precedented. They are empowering. I'm dropping what I'm doing to come and watch you the next time. Thank you to @ADRIC for the introduction! ASHIFA ALIBHAI, ADR Practitioner (Ontario, Canada)
I really enjoyed your talk Marcia and look forward to implementing some of the tools. Great to have these insights and a new perspective. I especially enjoyed the humour and unique energy you brought to your talk, and appreciate that you shared some of your personal story. A very engaging presentation! 👏 DANIELA DURIAVIG, Executive Business Strategist (Toronto, Canada)
Such a great presentation Marcia! I left with so many tricks for the trade. I hope many other mediators have the chance to hear this. Well done! KADEEN HUTCHINSON, Q.MED (Toronto, Canada)
"Marcia inspires respect and trust for the parties using her verbal and non-verbal language appropriately. Her role as a mediator is that of a neutral person who conducts the session without deciding and making the parties actively participate in the search for the best solutions to their conflicts. She leads the parties to understand that it is possible to resolve conflicts peacefully and quickly, demonstrating her problem-solving skills with clear and creative imagination.
Marcia remains impartial throughout the session, respecting the different points of view.
She has the ability to be firm and assertive when the situation requires it, as she is aware of the moments when intervention is needed to help the parties in the dialogue, demonstrating to be a facilitator of the process, leaving the parties at ease to talk about their pain, emotions, and thoughts so that, in the end, they can come to a mutually acceptable agreement.
Marcia possesses great interpersonal understanding and intelligence, as well as the ability to demystify and simplify human problems, along with the ability to be calm, balanced, and considerate in the face of hostility and tension.
In general, the mediation sessions conducted by Marcia are flexible, non-directive, and non-judgmental, respecting the autonomy of the clients."
(C.R. - Mediator)
Marcia has been my Mentor for over 10 years, since the day she came into my life when she dropped everything to help me, a stranger to her, who was going through a very difficult situation where I needed to make difficult decisions and she arrived in my life like an angel with her unique way of taking on others' problems as her own, and since then I can only thank God for having her in my life. With her experience, guidance and patience to help, I can say I learned a lot from her. She inspires me a lot as a woman.
C.D.(CANADA)
I had the pleasure of meeting Marcia in person when she was here in Brazil in August 2024 for the Mediation Brazil event, and I found her to be a super competent professional. I also noticed how friendly she was with everyone. She is totally passionate about her missions and very responsible with everything. She was taking care of the whole event. She really is a natural coach, always helping everyone and giving good advice.
What's more, she has an incredible energy that you really want to be connected with her.
I am very grateful to be in this network with her and with everyone else.
I am sure that her leadership will bring incredible results to this project!
Thanks Marcia for using your life to serve your community!
M.E (BRAZIL)
"Marcia has an excellent attitude during Mediation sessions and conducts them very well without losing focus on the object of the dispute and without losing control of the situation during periods of tension. She establishes a good connection with the parties thereby allowing them to trust her during the journey. Marcia uses mediation techniques extremely well, especially the reality test. Being objective and maintaining control were the points that most caught my attention when watching Marcia's mediation sessions."
(T.G. Court of Justice Employee)
Marcia is a person who is always giving me good advice and teaching me to look at things positively, not to lose faith and to persevere. She has been a good influence in my life and certainly is for everyone around her.
J.C. (PORTUGAL)
Marcia is a lioness in my life that drives me to fight for my dreams, and with her friendly but strong way of coaching, she manages to make me dream again and accomplish the things I want in life.
I.M (BRAZIL)
I have been coached by Marcia for several years and only she could extract secrets from me that I had not told anyone, because I felt safe in opening up my heart to her. She taught me the importance of having my soul cleansed of all my past traumas. Today she remains that lioness in my life that drives me to fight for my dreams, and with her strong and friendly way of coaching, she really manages to make me dream again and accomplish the things I want in life. I.A. (BRAZIL)
Marcia is a true, reasonable and sensitive person who manages to absorb the world around her, giving us excellent life guidelines. I consider myself a difficult person to deal with and I almost never listen to the advice of others, but I respect the advice she gives me and I always analyze it and try to apply it in my life because I know she was appointed by a greater force to help people around her.
M.G. (BRAZIL)
Marcia was my Coach in the past. At that time, I had no more perspective on life and her guidance was essential for me not to sink into that situation.
She took me out of that black hole I was in and helped me fight for my life and my dreams.
I then had the courage to move to a big capital to look for a better job and a better life.
Now I'm returning to be her client for the second time because I see her as a safe haven. A person I can count on. And in just one week of this second series of coaching I'm doing with her, she's already helped me increase my monthly earnings, because she showed me that I wasn't valuing myself. She then quickly gave me this homework to solve. And kept encouraging me until I had the courage to resolve the issue. Now that I've sorted this out, I feel happy and relieved.
I'm curious to know what I can achieve with all this encouragement I receive from her. It's really amazing to have her as my Life Coach.
M.A. (BRAZIL)
Marcia has the innate ability to help others by speaking the truth, even if the truth hurts to hear, she has the courage to speak, but she speaks with a lot of love because she is passionate about seeing people well, growing and succeeding in life. She plays many roles in my life, as a coach, as a sister, as a mother, because she helps me grow by walking alongside me, and she wants to help me in all areas. I mean, ALL areas. If I allowed it, Marcia would change my whole wardrobe, my decor, my way of eating Lol, because she really cares about us as a whole. She has been my mentor for years and all of her advice was accurate, although some of them I ignored, and after a while it proved to be the right advice for me, and obviously I paid a price for not listening. She has a divine view of situations. It must be a gift from God.
M.P. (CANADA)
Marcia has been my counselor, my psychologist, my life coach for several years; An authentic person who teaches with love, simplicity and mastery. Her guidance led me to my truth and helped me to no longer make decisions that hurt me and block my happiness. She cares about people as a whole and even gives me financial advice. Had it not been for her advice I would have gotten into a huge debt that I was about to get into, but that decision was being made at a time of emotional imbalance and she could identify this huge mistake with her wisdom and warned me of the danger, and I am extremely grateful to her for that and everything else. Her love for people is definitely genuine.
A.C. (BRAZIL)
I contacted Marcia on her Instagram because I was very depressed and I thought she would be the ideal person to help me, and after doing a coaching session with her for 3 hours I woke up to life! I was impressed with her words! She really has a gift of encouraging people. Marcia is a virtuous and wise woman, in addition to being a simple and loving person who really wants to see us well.
Y.V. (BRAZIL)