Dispute Resolution Services

"Marcia has an excellent attitude during Mediation sessions and conducts them very well without losing focus on the object of the dispute and without losing control of the situation during periods of tension. She establishes a good connection with the parties thereby allowing them to trust her during the journey. Marcia uses mediation techniques extremely well, especially the reality test. Being objective and maintaining control were the points that most caught my attention when watching Marcia's mediation sessions." 

(T.G. Court of Justice Employee)

"Marcia inspires respect and trust for the parties using her verbal and non-verbal language appropriately. Her role as a mediator is that of a neutral person who conducts the session without deciding and making the parties actively participate in the search for the best solutions to their conflicts. She leads the parties to understand that it is possible to resolve conflicts peacefully and quickly, demonstrating her problem-solving skills with clear and creative imagination.

Marcia remains impartial throughout the session, respecting the different points of view. 

She has the ability to be firm and assertive when the situation requires it, as she is aware of the moments when intervention is needed to help the parties in the dialogue, demonstrating to be a facilitator of the process, leaving the parties at ease to talk about their pain, emotions, and thoughts so that, in the end, they can come to a mutually acceptable agreement.

Marcia possesses great interpersonal understanding and intelligence, as well as the ability to demystify and simplify human problems, along with the ability to be calm, balanced, and considerate in the face of hostility and tension.

In general, the mediation sessions conducted by Marcia are flexible, non-directive, and non-judgmental, respecting the autonomy of the clients." 

(C.R. - Mediator)

"Having Marcia guiding me throughout my divorce process was critical to my mental health and the success of my separation agreement. During the whole process, her presence was essential so that I didn't ruin everything. She was that person whose role it was to keep my emotions in check, and she trained me to focus only on the legal part of the process. She gave me advice on how to deal with my ex to minimize conflicts, and with her guidance, our separation process became less stressful for my entire family."

(A.C - Former Client)